Streamlining Your Support Process
with
Aroopa Ticket Management
Welcome to Aroopa Ticket Management
Discover the power of Aroopa's intuitive features designed to elevate your ticket management process. Whether you're a small business or an enterprise, our SaaS app ensures efficiency and collaboration every step of the way.
Key Features-
Aroopa Ticket Management
Automated Ticket Assignment
Effortlessly streamline workflows by automatically assigningtickets to the appropriate individuals or teams.
Ensure swift and organized handling of support requests.
Service Level Agreement Monitoring
Set and monitor Service Level Agreements (SLAs) to guarantee timely responses and resolutions.
Keep your support team on track with clear performance benchmarks.
Efficient Communication Hub
Facilitate seamless communication between customers, support agents, and relevant stakeholders.
Foster collaboration for faster issue resolution and enhanced customer satisfaction.
Insights through Reporting
Generate comprehensive reports and analyze ticket data to gain valuable insights into support performance.
Make data-driven decisions to continually improve your support processes.
Mobile Accessibility
Access and manage tickets on-the-go through our user-friendly mobile applications.
Stay connected and responsive, even when you're away from your desk.
Simplified issue resolution and enhanced customer satisfaction with Ticket Management from Aroopa
New Jersey
Aroopa, Inc
116 Village Boulevard,
Suite# 200
Princeton,
New Jersey 08540
