Aroopa Ticket Management

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Streamlining Your Support Process with Aroopa Ticket Management

Welcome to Aroopa Ticket Management

Discover the power of Aroopa's intuitive features designed to elevate your ticket management process. Whether you're a small business or an enterprise, our SaaS app ensures efficiency and collaboration every step of the way.

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Key Features- Aroopa Ticket Management

Automated Ticket Assignment

Effortlessly streamline workflows by automatically assigningtickets to the appropriate individuals or teams. Ensure swift and organized handling of support requests.

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Service Level Agreement Monitoring

Set and monitor Service Level Agreements (SLAs) to guarantee timely responses and resolutions. Keep your support team on track with clear performance benchmarks.

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Efficient Communication Hub

Seamlessly integrate with your CRM and communication tools for a unified experience.  Consolidate customer data and communication channels to enhance agent productivity.

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Insights through Reporting

Generate comprehensive reports and analyze ticket data to gain valuable insights into support performance. Make data-driven decisions to continually improve your support processes.

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Mobile Accessibility

Access and manage tickets on-the-go through our user-friendly mobile applications. Stay connected and responsive, even when you're away from your desk.

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Simplified issue resolution and enhanced customer satisfaction with Ticket Management from Aroopa

New Jersey

Aroopa, Inc

116 Village Boulevard, Suite# 200, Princeton, NJ 08540, USA

India

Aroopa Technology Private Limited

No.2, Padmavathi Nagar, Agraharam Road, Korattur, Chennai 600076

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