AI Agents within Aroopa Apps now support enhanced personalization and customization capabilities across both customer-facing widgets and admin widgets. Administrators can configure the AI Agent experience to better align with their brand, communication style, and business requirements.

With this update, users can personalize the AI Agent by defining its name, configuring welcome messages, setting AI behavior instructions, and customizing the visual appearance of the widget.

New AI Agent Personalization Features:

AI Agent Name: Assign a custom name to the AI Agent to create a more personalized and recognizable conversational experience.

Welcome Message: Configure the greeting message displayed when users initiate a conversation with the AI Agent.

AI Agent Personalization Instructions: Define the AI Agent’s role, tone, response style, and specific guidelines to control how it interacts with users.

Widget Color Customization: Customize widget colors to match your brand identity and provide a consistent user experience.

Appearance Settings: Configure the visual presentation of the AI Agent widget for both customer-facing and internal admin experiences.

These enhancements provide greater flexibility in creating branded, engaging, and context-aware AI Agent experiences while ensuring consistent interactions across customer and internal workflows.