We’ve added Office 365 integration to Aroopa Apps TMS, making it easier to streamline customer communication and support.

• 📩 Mailbox Monitoring – Connect your Microsoft Office 365 mailbox to TMS.
• 🎟️ Automatic Ticket Creation – Each incoming email is instantly created as a ticket.
• 🔄 Seamless Workflow – Manage, track, and resolve tickets using all existing TMS features.
• 🌐 Unified Support – Centralize customer communication from Office 365 directly into your ticketing system.

With this update, your support team can handle customer requests faster and more efficiently without switching between mail and ticketing systems.

This feature is now available to all tenants.